🔒 Privacy Policy
Effective Date: 01/05/2025
Your Teammate Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
1. Who We Are
Your Teammate Ltd
1 Ruskin Court
Stanford Le Hope
SS17 0LF
We provide fire safety services across the UK, including fire risk assessments, extinguisher servicing, emergency lighting maintenance, and staff fire safety training.
2. What Information We Collect
We may collect and process the following information:
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Contact Information (name, phone number, email address)
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Business Details (company name, address, VAT number)
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Service Requests & Enquiries
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Technical Data (IP address, browser type, time zone, and usage data through cookies)
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Marketing Preferences
3. How We Use Your Information
We use your data to:
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Respond to enquiries or provide quotes
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Deliver services you’ve requested
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Send service reminders or updates
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Maintain legal and financial records
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Improve our website and user experience
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Send occasional marketing emails (only if you’ve opted in)
4. Legal Basis for Processing
We process your personal data under the following legal bases:
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Performance of a contract – to provide services you request
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Legal obligation – to comply with UK fire safety and business laws
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Legitimate interest – to run and improve our business
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Consent – when you opt in to marketing communications
5. Data Sharing
We never sell your data. We may share it with:
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Trusted service providers (e.g. email platforms, website hosts)
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Legal or regulatory bodies, if required by law
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Professional engineers or subcontractors, when necessary to deliver our services
6. Data Retention
We retain your data only as long as necessary:
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To deliver services
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To comply with legal, accounting, or reporting requirements
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Marketing data is retained until you opt out
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent to marketing at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
Our website uses cookies to improve functionality and track anonymous usage data. You can manage cookie settings via your browser.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.
10. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at: